Frequently Asked Questions
How do I enter a competition?
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To enter a competition, simply create an account, choose your desired competition,
select the number of entries you want, and complete the checkout process.
Is there a free entry option?
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Yes. We offer a free postal entry route. Full details and requirements can be found
in our Free Entry Route Page.
Do I need an account to enter?
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Yes, all entrants must have a registered account on our website in order to enter
competitions and receive confirmations.
What payment methods do you accept?
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We accept Visa and Mastercard debit cards, PayPal, and Apple Pay.
What is an InstaWin competition?
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InstaWin competitions offer instant prizes. If your ticket number matches an
InstaWin prize, you will be notified immediately.
How will I know if I have won?
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Winners are notified by email. For InstaWin competitions, results are displayed
instantly on screen.
When are live draws held?
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Live draws take place on the advertised draw date and can be watched live on our
website, YouTube, TikTok, and Facebook pages.
How quickly are winners contacted?
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Winners are usually contacted within 30 minutes after the live draw has finished.
InstaWinners are contacted within 24 hours.
Is prize delivery free?
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Yes. All prizes are delivered completely free of charge.